Care

In this section learn how to store your headset, and how to clean and care for your headset.

Storing the Meta 2 

The following guide outlines the storage instructions for your headset. Proper storage and care will ensure that your Meta 2 remains in the condition in which you received it.

Disclaimer: This guides offers suggestions for the storage of the Meta 2 headset. This information does not relieve the user from responsibility for the correct and safe use of the headset and proper storage methods. Meta Company is not responsible for any damage incurred as a result of improper storage and care, or for defects caused by the improper handling of the headset.

The following is a list of methods to store the headset, and below each method is a list of Dos and Don’ts.

On Your Desk

Storing the headset on your desk is the most commonly used and easiest method. To prevent the lens from getting scratched, when not in use, place the headset visor on the desktop stand. The desktop stand has been designed at an angle so that the curved visor can rest on the soft microfiber surface. 

Do

  • Ensure that the resting area on your desk is flat and free of other objects.

Don’t

  • Rest your headset on an unstable surface or object that could cause the headset to tilt or fall off the desk.
  • Rest the headset near any open containers or liquid.

In the Carrying Case

We recommend storing your headset in the carrying case that is was shipped in when you are not using the headset for an extended period of time, e.g. several days. Placing your headset in the case will protect it from dust and other potential hazards.

Do

  • Store your headset in the case if you plan on not using the headset for an extended period of time.

Don’t

  • Shove your headset into the case. Instead, gently slip your headset into the molded sections until you feel it fitting snugly inside.
  • Leave your carrying case on the floor. You might forget that the headset is in the case and accidentally trip over or step on the case.

Clean and Care for the Meta 2 

This guide outlines the cleaning instructions for each component of your headset. Proper care and periodic cleaning will ensure that your Meta 2 is always as good as the day you received it.

Disclaimer: This guide offers instructions for the care and cleaning of the Meta 2 headset. However, not all stains or smudges can be removed, especially if the stains are not addressed immediately. This information does not relieve the user from the responsibility for correct and safe use of the headset and proper cleaning methods. Meta Company is not responsible for any damage incurred as a result of improper cleaning and care, or for defects caused by the use of cleaning solutions other than as recommended.

Before you start cleaning your headset, turn it off.

The following is a list of materials that make up the main wearable components of the headset, and below each material component is a list of Dos and Don’ts:

  • EnviroLeather
  • Interchangeable Forehead Pads
  • Visor
  • Plastic Parts (painted / soft touch)
  • Sensor Lenses

EnviroLeather

The Leather used on the Headset

EnviroLeather is a PVC-free faux leather that is engineered for heavy duty commercial use and easy cleaning. This material is located on the top cap, side straps, and back buckle. EnviroLeather generally has good stain resistance and stains can be easily removed, but as with any material, the sooner you address the stain, the better.

Do

  • Keep a regular cleaning schedule.
  • Always use a soft, lint-free cloth or towel other than the one included with your headset for wiping your lens.
  • Clean spills and stains as soon as possible:
  • For ordinary dirt and water-soluble stains, clean with mild soap and water.
  • For stubborn stains, remove them with 70% rubbing alcohol or Formula 409 cleaner.
  • For stains that require disinfecting, use a 20% bleach solution.

Don’t

  • Soak any part of the headset in any liquid, especially not the side straps because they house the speakers.
  • Use steel wool or cleaners that contain abrasives.

Interchangeable Forehead Pads

The outer material covering these pads are made of doeskin, a wool fabric that is softer than fleece. Its name comes from the fact that it looks similar to and feels like the skin of a female deer. The doeskin material is ideal for proper hygiene because it is easy to clean and wicks away moisture. The pads are made of memory foam and closed-cell foam padding to provide optimal comfort and support.

Do

  • Keep a regular cleaning schedule.
  • Always use a soft, lint-free cloth or towel.
  • Clean with cold, wet cloth.
  • Let the pads air dry.

Don’t

  • Soak any part of the headset in any liquid, especially the side straps because they house the speakers.
  • Use steel wool and cleaners that contain abrasives.
  • Machine wash the pads.
  • Tumble dry the pads.

Visor

Our Zeonex optical visor has a semi-reflective coating on the concave portion that creates the high Field of Vision (FOV), or the high-resolution virtual image. The visor and convex coating are also designed to limit unwanted reflections, glare, and cross-talk between the left and right eyes. The anti-reflective coat on the convex side eliminates leaking light that would manifest in a double image for the user. 

Both coatings have some scratch resistance, but will not prevent hard or large scratches. The visor is also coated with an oleophobic coat to minimize fingerprint marks and smudges. However, much like you wipe away smudges on your glasses and or sunglasses, you should use the included microfiber cloth to wipe off smudges and fingerprint residue on the visor.

Do

  • Always use the microfiber cloth to wipe down the visor.
  • Using other types of cloth or towels will scratch the visor.
  • Remove dust particles with an air duster, but be careful how you point the duster at the headset because pointing at an incorrect angle may inadvertently cause dust to get trapped inside the headset.
  • For deeper cleaning, use a 99.5% alcohol (ethanol) and dust-free lens cleaning wiper.

Don’t

  • Soak any part of the visor in any liquid.
  • Use polyester and cotton cloth or towels. These will scratch the visor and wear down the coating.

Plastic Parts

The black plastic parts are finished with a soft-touch paint to create the matte look and silky feel of the device. This paint is durable, but susceptible to wear if any abrasive cleaning substrate is used. 

Do

  • Gently remove smudges using a dry or slightly damp (water only), lint-free microfiber cloth, such as the one included with the Meta 2.

Don’t

  • Use scrub pads or other abrasive cleaning pads.
  • Use any cleaning product that contains bleach.

Sensor Lenses

The sensor bar is protected with a black plastic overlay through which some of the sensor lenses are visible.

Do

  • Power off the headset before cleaning.
  • Always remove dirt and other debris from the sensor lenses with the microfiber cloth and 99.5% industrial grade alcohol on the External curve. 
  • Use a left-to-right motion when cleaning the lenses with the microfiber cloth.

Don’t

  • Use polyester or cotton cloth or towels. These will scratch the sensor bar overlay and lenses.
  • Use a circular motion when cleaning the lenses, it will scratch and damage the lenses.